Monitoring and management
Keep your business going 24/7 with Koman proactive monitoring and management
services. Designed to maintain optimum operating time and performance of your IT infrastructure, Koman's services
ensure business continuity and complete peace-of-mind.
Network Watch: Provide monitoring and management for your network and
security devices including routers, switches, firewalls, WAN accelerators and load balancers.
Server Watch: Provide monitoring and management for your server environment
including physical and virtual servers, SANs and backups.
Voice Watch: Provide monitoring and management for your IP Telephony
related infrastructure including voice gateways, call manager servers and voicemail systems.
Maintenance and support
Network Support Watch: Minimising downtime of your networks, servers and
voice systems is a challenging part of keeping your business up and running 24/7.
Koman provides a cost effective maintenance and support service that ensures
maximum operating time of your IT system environment. This involves hardware fix and replacement services,
and software upgrades to ensure your business get the maximum out of the investment it invest in IT.
End point management
Off-load the headaches of endpoint management and user support with a
broad range of service tailored to your unique business's requirements.
Areas of end point management include:
- Operating systems
- Printers and multifunction devices
- User mobility, remote access and mobility devices
- User support
- Workstations / notebooks
Keeping business critical applications secure, efficient, effective and
current can be a demanding and mind-numbing task.
Koman understands the challenges most businesses face in managing their
application environment. We are ready to take on these challenges on your behalf. We monitor and manage
your applications to enable variation, and ensure maximum availability.
Onsite Support Services
Today's managers are faced with the challenge of delivering IT services
that fully support the business under gradually shrinking budgets and intensifying expectations from
internal and external users.
Koman can help you meet these challenges that minimise the upfront
investment, long-winded implementation times and management hurdles of on-site solutions.
Areas of onsite support service include:
- Managed backup
- Managed disaster recovery